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Privacy Policy

If you’re looking for the fine print, then search no further. Here’s where we cross our t’s and dot our i’s regarding how we handle the information you send us via the Internet. Our privacy policy is constantly adapting to the Internet's dynamic environment so it’s important to us to keep you informed by updating this privacy policy as our procedures change. Please review it occasionally to remain informed.

Why Do We Collect Personal Information?

Within this website, Sebamed may seek certain personal information provided by the visitor for the purpose of sending out product catalogs or promotional materials. Information like your name, mailing address, e-mail address, telephone number, etc. is collected by Sebamed and is used to meet your requests.

Sebamed uses customer-supplied information to better understand customers’ needs and to further improve the services we provide. Sebamed never gives or sells your information to any third parties.

No Guarantee of Confidential Use of Website

Sebamed cannot guarantee your confidential use of this website. Sebamed will not assume responsibility for any damage you or any person may suffer as a result of a breach of confidentiality resulting from your use of this site or any information you transmitted to this site.

Assent to Privacy Policy

By using this site, you agree to Sebamed’s website privacy policy terms, as set forth above. If you do not agree to this policy, please do not use this website. Sebamed reserves the right to change any of its website privacy policies at any time.

Automatic Collection

Our web server only automatically recognizes the visitor's domain name (not the e-mail address) and records the visitor's browser and platform type (e.g., Netscape browser on a Microsoft platform).


We use cookies to:

- Record the visitor's session information (such as the visitor's shopping selections when ordering).

- Record user-specific information on the pages the visitor selects for viewing.

- Retain the visitor's answer to our question regarding U.S. residency.

E-mail Addresses

We retain e-mail addresses when a visitor gives us an e-mail address while placing an order, or when visitors send us e-mail correspondences. We do not contact visitors via e-mail except to confirm an online order, or respond to a sender's e-mail query.

Visitor-Keyed Information

We retain information provided by our visitors, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).

Our visitors also have the ability to correct inaccuracies in contact information and unique identifiers. If we receive a request for verification, we will give the visitor a reminder with unique identifier information (e.g., customer number or password).

Mailing Addresses

If you request a sample to be mailed to your postal address, you will be placed on our mailing list and you will receive periodic mail from us. Please include your name and address as it appears on your mailing label.

Telephone Numbers

Visitors who give us their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online. 

Ad Servers

Sebamed does not have arrangements with any ad server companies for this website.


We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. All other data transfer is conducted through a secure phone line.

Children’s Online Privacy

The Children's Online Privacy Protection Act took effect on April 21, 2000 and pertains to websites directed to children less than 13 years of age. does not collect information on any person under 13 years of age. We ask that children do not submit information to us without the consent of their parents or guardians.


We may disclose your information if required to do so by law, court order, or in the sincere belief that disclosure is advisable.