Shipping Policy

We ship domestically to all 50 states in the US. 

After you place your order, your skin barrier repair magic is carefully packaged and sent on skincare angels’ wings right to your doorstep.

Okay, technically shipments are sent via Fedex, UPS or USPS  in the United States. But we keep the magic alive with free shipping on orders of $75 and up (except HI and AK). Hawaii and Alaska orders may be shipped via USPS Priority Mail and shipping is also free (yay!) on orders of $100 and up.

*Orders are shipped Monday through Friday, except on National Holidays. Please allow up to one to three business days for processing. Due to overwhelming increase in small package volume handled by shipping carriers there may be additional delays in your shipment. We appreciate your patience as we work to process your packages as soon as possible. Shipping delivery times noted on the website are estimates and not guaranteed.

We also provide guaranteed next day and 2-day delivery (business days and does not include weekends) for an additional fee.

Why Sebamed?

Sebamed brings solutions to your sensitive skin. If you are dealing with rosacea, eczema, psoriasis, acne, sensitive skin, or just looking to maintain healthy skin, Sebamed offers a variety of collections. Each line serves its own purpose and is formulated to the pH level of healthy skin, whether it’s our classic collection for sensitive skin, our baby care, anti-aging, or our acne lines.

Why a slightly acidic pH formulation?

Traditional soap may help clean you, but it may not always agree with you. It has a pH of between 9 to 10 which is too alkaline for sensitive skin. Most consumers aren’t aware that healthy skin has an acidic hydrolipid barrier. Sebamed products are formulated to the same pH balance for optimal support of skin’s barrier functions. Consumers may opt for prescription medications to help with their skin problems without realizing that proper skin care which supports skin's natural barrier can be important. It can be important to avoid alkaline soaps and moisturizers which can compromise the acid mantle, increasing the risk for dryness and irritation. Sebamed products are clinically tested on sensitive and problematic skin.